📱 To better serve our customers, we are pleased to announce the addition of a new Call Center number, 1518.
For additional information, please find on New Bitkub Call Center Number, 1518

Scheduled Update of Verification (KYC) System on Application and Website on 27/06/2023 from 01:00 PM - 05:00 PM (GMT+7)

Modified on Mon, 26 Jun, 2023 at 2:10 PM

Bitkub Exchange will temporarily suspend the account verification (KYC) system on the application and website for a scheduled system update (see the schedule below). As a result, the following services will be unavailable temporarily. 

  • Verification for new account registration
  • Verification for account information update for periodic review (KYC Update)


However, other services are still available as usual. 


Schedule

Issue         Verification System Temporarily Out of Service

Date          27 June 2023

From         01:00 PM (GMT+7)

To              05:00 PM (GMT+7)

Total processing time 4 hours*

* In case the process will differ from the aforementioned details, we will make another announcement to keep you informed.


Thank you for your continued support in Bitkub Exchange.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article