BITKUB HELP CENTER
Help!
- My account has been deactivated. What should I do?
- Deposit Wrong Cryptocurrency to Bitkub
- I lost access to my 2FA device. How can I now access my account ?
- What is Ether?
- Can I send Ether to an Ethereum smart contract?
- Can I receive Ether sent from smart contracts?
- Why is my THB withdrawal status "Complete" but I haven't received my money?
- Can I still cancel my order after it has been matched ?
- How do I increase my daily deposit/withdrawal limits ?
- If I haven't completed my KYC, can I trade ?
- My Request to be Upgraded to Level 3 Level is Still Pending/Rejected
- My Request to be Upgraded to Level 2 is Still Pending/Rejected
- What happens if my withdrawal request expires?
- What happens if my deposit request expires?
- My Identity Verification (Level 1) is Still Pending/Rejected
- My Bank Account Verification is Still Pending/Rejected
- I Deposited More/Less Money (THB) Than the Amount I Submitted
