BITKUB HELP CENTER
MOBILE APPLICATION
Learn how to use Bitkub mobile application
Starting Guide
- Bitkub App: How to download for IOS?
- Bitkub App: How to download for Android?
- Bitkub App: Account Verification KYC Level 1 (Thai and Foreign Nationals)
- Bitkub App: How to change my password?
- Bitkub App: Where can I see my transaction history?
- Bitkub App: How to check Coin (Cryptocurrencies) Wallet Address?
See all 18 articles
NEED PERSONAL HELP ?
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Our customer service team operates 24/7
- Email: support@bitkub.com
- Call center: 02-032-9555
POPULAR SEARCH
What is bitcoin?Bitcoin (or BTC) is commonly categorized as a digital currency, digital asset, and cryptocurrency.
Add Bank Account?- 1. Log in to your bitkub account
- 2. Go to "My Dashboard" > "Account Setting"
This is a beginner guide to using Bitkub. Please click the links below for the step-by-step instructions.
Keeping your account secureSimple guidelines for users to tighten the account security.
Lost my activated 2FA mobile phoneIf you did not save the QR code for your 2FA before you lost/broke your mobile phone.
Processing timeBitkub operates 24 hours everyday including the weekends.
You may deposit your fiat/coins, submit your account verifications or contact our support at any time.
FeesOn regular terms, we charge 0.25% commission fees on all trades.
Referral programOur referral program gives benefit to both referrers and referees. The program gives a commission to referrers and a cash back to referees when the referee successfully completes a trade.