BITKUB HELP CENTER
All updates from the website are available here
- The company announcement postponing the submission and disclosing the financial statements for the fiscal year 2020
- Bitkub Coin (KUB) Airdrop for Bitkub Customers
- Announcement: Withdrawal Suspension Notice of Infinitus Token (INF) for Delisting
- Announcement : Trading and Deposit Suspension Notice of Infinitus Token (INF)
- Bitkub Not Accept Walk-in Guests From 09/04/2021 Until Further Notice Due To COVID-19
- Bitkub Prime Program
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- Scheduled Deposit and Withdrawal of KUB (Bitkub coin) Temporarily Out of Service from 15 June 2021, 09:00 PM to 16 June 2021, 02:00 AM (GMT+7)
- BTC, LTC, BCH, XRP, XLM Withdrawal Back in Service from 12/06/2021 from 11:00 PM (GMT+7) onward
- Withdrawal of BTC, LTC, BCH, XRP, XLM Temporarily Out of Service on 12/06/2021 from 08:30 PM (GMT+7) onwards
- Stellar (XLM) Withdrawal Back in Service from 11/06/2021 at 03:15 PM (GMT+7) onwards
- Withdrawal of XLM Temporarily Out of Service on 11/06/2021 from 09:15 AM (GMT+7) onwards
- All Coins and THB Deposit, Withdrawal, and Trading on Website and Application are Now Back in Service from 11/06/2021 at 03:30 AM (GMT+7) onwards.
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- Bitkub Coin (KUB) Listing Announcement - 20/05/2021
- Polygon (MATIC) Listing Postponed
- Balancer (BAL) Listing Announcement - 12/05/2021
- Curve Dao Token (CRV) Listing Announcement - 05/05/2021
- Enjin Coin (ENJ) Listing Announcement - 28/04/2021
- Alpha Finance Labs (ALPHA) Listing Announcement - 21/04/2021
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NEED PERSONAL HELP ?
POPULAR SEARCHWhat is bitcoin?
Bitcoin (or BTC) is commonly categorized as a digital currency, digital asset, and cryptocurrency.Add Bank Account?
- 1. Log in to your bitkub account
- 2. Go to "My Dashboard" > "Account Setting"
This is a beginner guide to using Bitkub. Please click the links below for the step-by-step instructions.Keeping your account secure
Simple guidelines for users to tighten the account security.Lost my activated 2FA mobile phone
If you did not save the QR code for your 2FA before you lost/broke your mobile phone.Processing time
Bitkub operates 24 hours everyday including the weekends.
You may deposit your fiat/coins, submit your account verifications or contact our support at any time.Fees
On regular terms, we charge 0.25% commission fees on all trades.Referral program
Our referral program gives benefit to both referrers and referees. The program gives a commission to referrers and a cash back to referees when the referee successfully completes a trade.