BITKUB HELP CENTER
All updates from the website are available here
- Withdrawal of Tether (USDT) Temporarily Out of Service on 27/11/2020 from 08:15 PM (GMT+7) onwards
- ZIL Withdrawal Back in Service from 25/11/2020 at 8:00 PM (GMT+7) onward
- Withdrawal of ZIL Temporarily Out of Service on 25/11/2020 from 12:30 PM (GMT+7) onwards
- OMG Withdrawal Back in Service from 25/11/2020 at 01:00 AM (GMT+7) onward
- XLM Withdrawal Back in Service from 24/11/2020 at 04:30 PM (GMT+7) onward
- XLM Withdrawal Back in Service from 24/11/2020 at 01:01 AM (GMT+7) onward
See all 114 articles
- Near Protocol (NEAR) Listing Announcement - 06/11/2020
- Basic Attention Token (BAT) Listing Announcement - 23/10/2020
- USD Coin (USDC) Listing Announcement - 16/10/2020
- Kusama (KSM) Listing Announcement - 08/09/2020
- Polkadot (DOT) Listing Announcement - 30/08/2020
- Band Protocol (BAND) Listing Announcement - 21/08/2020
See all 37 articles
- Bitkub Not Distribute Bitcoin Cash ABC (BCHA) from Bitcoin Cash (BCH) Hard Fork
- Bitkub Supporting Spark Token Airdrop
- Annual Financial Statements of Bitkub Online Co., Ltd. for the year ended 31 December 2019
- Cryptocurrency Withdraw Fees Adjustment - 03/09/2020
- Bitkub Global Market Maker Program
- Announcement: Instant Deposit/Withdrawal is Now Available!
See all 9 articles
NEED PERSONAL HELP ?
POPULAR SEARCHWhat is bitcoin?
Bitcoin (or BTC) is commonly categorized as a digital currency, digital asset, and cryptocurrency.Add Bank Account?
- 1. Log in to your bitkub account
- 2. Go to "My Dashboard" > "Account Setting"
This is a beginner guide to using Bitkub. Please click the links below for the step-by-step instructions.Keeping your account secure
Simple guidelines for users to tighten the account security.Lost my activated 2FA mobile phone
If you did not save the QR code for your 2FA before you lost/broke your mobile phone.Processing time
Bitkub operates 24 hours everyday including the weekends.
You may deposit your fiat/coins, submit your account verifications or contact our support at any time.Fees
On regular terms, we charge 0.25% commission fees on all trades.Referral program
Our referral program gives benefit to both referrers and referees. The program gives a commission to referrers and a cash back to referees when the referee successfully completes a trade.