BITKUB HELP CENTER
All updates from the website are available here
- THB Transfer Back in Service on Bitkub Website from 26/01/2021 at 04:00 PM (GMT+7) onward
- DOT Withdrawal Back in Service from 23/01/2021 at 02:30 PM (GMT+7) onward
- Withdrawal of DOT Temporarily Out of Service on 23/01/2021 from 12:30 PM (GMT+7) onwards
- Bitkub website is now open! from 22/01/2021 at 03:00 PM (GMT+7) onward
- Bitkub Application Back in Service Soon
- Bitkub Temporary Suspends Registration for New Users
See all 173 articles
- Near Protocol (NEAR) Listing Announcement - 06/11/2020
- Basic Attention Token (BAT) Listing Announcement - 23/10/2020
- USD Coin (USDC) Listing Announcement - 16/10/2020
- Kusama (KSM) Listing Announcement - 08/09/2020
- Polkadot (DOT) Listing Announcement - 30/08/2020
- Band Protocol (BAND) Listing Announcement - 21/08/2020
See all 37 articles
- Account Verification Processing Time Adjustment
- THB Deposit and Withdrawal Processing Time Adjustment
- Warning Sign
- Bitkub Opens Temporary Call Center Contact Channel
- Bitkub Not Accept Walk-in Guests From 23/12/2020 Until Further Notice Due To COVID-19
- Compensation from Bitkub to Effected Users due to BCH Hardfork
See all 13 articles
NEED PERSONAL HELP ?
POPULAR SEARCHWhat is bitcoin?
Bitcoin (or BTC) is commonly categorized as a digital currency, digital asset, and cryptocurrency.Add Bank Account?
- 1. Log in to your bitkub account
- 2. Go to "My Dashboard" > "Account Setting"
This is a beginner guide to using Bitkub. Please click the links below for the step-by-step instructions.Keeping your account secure
Simple guidelines for users to tighten the account security.Lost my activated 2FA mobile phone
If you did not save the QR code for your 2FA before you lost/broke your mobile phone.Processing time
Bitkub operates 24 hours everyday including the weekends.
You may deposit your fiat/coins, submit your account verifications or contact our support at any time.Fees
On regular terms, we charge 0.25% commission fees on all trades.Referral program
Our referral program gives benefit to both referrers and referees. The program gives a commission to referrers and a cash back to referees when the referee successfully completes a trade.