BITKUB HELP CENTER
All updates from the website are available here
- Annual Financial Statements of Bitkub Online Co., Ltd. for the year ended 31 December 2020
- The company announcement postponing the submission and disclosing the financial statements for the fiscal year 2020
- Bitkub Coin (KUB) Airdrop for Bitkub Customers
- Announcement: Withdrawal Suspension Notice of Infinitus Token (INF) for Delisting
- Announcement: Trading and Deposit Suspension Notice of Infinitus Token (INF)
- Bitkub Not Accept Walk-in Guests From 09 April 2021 Until Further Notice Due To COVID-19 Situation
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- IOST Withdrawal Back in Service from 31/07/2021 at 05:45 PM (GMT+7) onwards
- Withdrawal of IOST Temporarily Out of Service on 31/07/2021 from 01:50 AM (GMT+7) onwards
- Withdrawal via Government Savings Bank (GSB) Back in Service from 30/07/2021 at 04:45 PM (GMT+7) onwards
- IOST Withdrawal Back in Service from 30/07/2021 at 04:30 PM (GMT+7) onwards
- THB Withdrawal of Government Savings Bank (GSB) Temporarily Out of Service on 30/07/2021 from 03:00 PM (GMT+7)
- Withdrawal of IOST Temporarily Out of Service on 30/07/2021 from 11:30 AM (GMT+7) onwards
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- Bitkub Coin (KUB) Listing Announcement - 20/05/2021
- Polygon (MATIC) Listing Postponed
- Balancer (BAL) Listing Announcement - 12/05/2021
- Curve Dao Token (CRV) Listing Announcement - 05/05/2021
- Enjin Coin (ENJ) Listing Announcement - 28/04/2021
- Alpha Finance Labs (ALPHA) Listing Announcement - 21/04/2021
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NEED PERSONAL HELP ?
POPULAR SEARCHWhat is bitcoin?
Bitcoin (or BTC) is commonly categorized as a digital currency, digital asset, and cryptocurrency.Add Bank Account?
- 1. Log in to your bitkub account
- 2. Go to "My Dashboard" > "Account Setting"
This is a beginner guide to using Bitkub. Please click the links below for the step-by-step instructions.Keeping your account secure
Simple guidelines for users to tighten the account security.Lost my activated 2FA mobile phone
If you did not save the QR code for your 2FA before you lost/broke your mobile phone.Processing time
Bitkub operates 24 hours everyday including the weekends.
You may deposit your fiat/coins, submit your account verifications or contact our support at any time.Fees
On regular terms, we charge 0.25% commission fees on all trades.Referral program
Our referral program gives benefit to both referrers and referees. The program gives a commission to referrers and a cash back to referees when the referee successfully completes a trade.