BITKUB HELP CENTER
All updates from the website are available here
- Annual Financial Statements of Bitkub Online Co., Ltd. for the year ended 31 December 2020
- The company announcement postponing the submission and disclosing the financial statements for the fiscal year 2020
- Bitkub Coin (KUB) Airdrop for Bitkub Customers
- Announcement: Withdrawal Suspension Notice of Infinitus Token (INF) for Delisting
- Announcement: Trading and Deposit Suspension Notice of Infinitus Token (INF)
- Bitkub Not Accept Walk-in Guests From 09 April 2021 Until Further Notice Due To COVID-19 Situation
See all 25 articles
- Deposit and Withdrawal of Band Protocol (BAND) Temporarily Out of Service on 23/09/2021 from 01:00 PM (GMT+7) onwards to support BandChain Laozi Mainnet Upgrade Phase 2
- Tether (USDT) Withdrawal Back in Service from 21/09/2021 at 03:50 PM (GMT+7) onwards
- Withdrawal of Tether (USDT) Temporarily Out of Service on 21/09/2021 from 12:10 PM (GMT+7) onwards
- Near Protocol (NEAR) Withdrawal Back in Service from 20/09/2021 at 04:30 PM (GMT+7) onwards
- Withdrawal of Near Protocol (NEAR) Temporarily Out of Service on 20/09/2021 from 12:10 AM (GMT+7) onwards
- Alpha Finance Lab (ALPHA) Withdrawal Back in Service from 17/09/2021 at 12:50 PM (GMT+7) onwards
See all 613 articles
- Axie Infinity (AXS) Listing Announcement - 19/08/2021
- Bitkub Coin (KUB) Listing Announcement - 20/05/2021
- Polygon (MATIC) Listing Postponed
- Balancer (BAL) Listing Announcement - 12/05/2021
- Curve Dao Token (CRV) Listing Announcement - 05/05/2021
- Enjin Coin (ENJ) Listing Announcement - 28/04/2021
See all 46 articles
NEED PERSONAL HELP ?
POPULAR SEARCHWhat is bitcoin?
Bitcoin (or BTC) is commonly categorized as a digital currency, digital asset, and cryptocurrency.Add Bank Account?
- 1. Log in to your bitkub account
- 2. Go to "My Dashboard" > "Account Setting"
This is a beginner guide to using Bitkub. Please click the links below for the step-by-step instructions.Keeping your account secure
Simple guidelines for users to tighten the account security.Lost my activated 2FA mobile phone
If you did not save the QR code for your 2FA before you lost/broke your mobile phone.Processing time
Bitkub operates 24 hours everyday including the weekends.
You may deposit your fiat/coins, submit your account verifications or contact our support at any time.Fees
On regular terms, we charge 0.25% commission fees on all trades.Referral program
Our referral program gives benefit to both referrers and referees. The program gives a commission to referrers and a cash back to referees when the referee successfully completes a trade.