BITKUB HELP CENTER
ANNOUNCEMENTS
All announcements and updates from Bitkub are available here
System Maintenance
- THB QR Code Deposit of All Banks Out of Service (Temporarily) on 08/10/2022 from 01:00 AM - 03:30 AM and 09/10/2022 from 01:00 AM - 03:30 AM (GMT+7)
- THB Withdrawal to Siam Commercial Bank Back in Service on 05/10/2022 from 12:45 PM (GMT+7)
- THB Withdrawal of Siam Commercial Bank Temporarily Out of Service on 05/10/2022 from 11:45 AM (GMT+7) onwards
- THB Withdrawal to Siam Commercial Bank Back in Service on 03/10/2022 from 12:35 PM (GMT+7) onwards
- THB Withdrawal of Siam Commercial Bank Temporarily Out of Service on 03/10/2022 from 12:20 PM (GMT+7) onwards
- THB Withdrawal to Siam Commercial Bank Back in Service on 30/09/2022 from 03:40 PM (GMT+7)
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News
- Announcement: Transaction Fee (Tax Burn) of Luna Classic Transactions on Terra Classic Network
- Announcement: Operations Plan for Post-The Merge Upgrade and Ethereum Proof-of-Work (PoW) Evaluation Criteria
- Bitkub Application Version 3.12 is now available
- Notice: Please Check and Update Wallet Addresses of Digital Assets on ERC 20, ADA, BEP 2, and KAP 20 Networks within 22/09/2022 at 05:00 PM (GMT+7)
- Announcement: Deposit Suspension of DON, EXFI, SGB, BOBA, and SOLO from 02/09/2022 at 06:00 PM (GMT+7) onwards
- Notice: New XRP Wallet Address Creation after XRP Deposit and Withdrawal System Back in Service on 08/09/2022 from 01:30 PM (GMT+7) onwards
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NEED PERSONAL HELP ?
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Our customer service team operates 24/7
- Email: support@bitkub.com
- Call center: 02-032-9555
POPULAR SEARCH
What is bitcoin?Bitcoin (or BTC) is commonly categorized as a digital currency, digital asset, and cryptocurrency.
Add Bank Account?- 1. Log in to your bitkub account
- 2. Go to "My Dashboard" > "Account Setting"
This is a beginner guide to using Bitkub. Please click the links below for the step-by-step instructions.
Keeping your account secureSimple guidelines for users to tighten the account security.
Lost my activated 2FA mobile phoneIf you did not save the QR code for your 2FA before you lost/broke your mobile phone.
Processing timeBitkub operates 24 hours everyday including the weekends.
You may deposit your fiat/coins, submit your account verifications or contact our support at any time.
FeesOn regular terms, we charge 0.25% commission fees on all trades.
Referral programOur referral program gives benefit to both referrers and referees. The program gives a commission to referrers and a cash back to referees when the referee successfully completes a trade.