BITKUB HELP CENTER
All announcements and updates from Bitkub are available here
- THB Withdrawal of Kasikorn Bank Temporarily Out of Service on 05/02/2023 from 01:00 AM - 06:00 AM (GMT+7)
- Rescheduling of Scheduled Suspension of User Login, THB and All Digital Currencies Deposit, Withdrawal, Trading, and All Activities on Application and Website (Temporary) from 02/02/2023 to 03/02/2023
- Bitkub Live Chat Temporarily Out of Service on 01/02/2023 from 02:00 PM - 03:30 PM (GMT+7)
- THB Withdrawal to Siam Commercial Bank Back in Service on 26/01/2023 from 06:50 PM (GMT+7) Onwards
- THB Withdrawal of Siam Commercial Bank Temporarily Out of Service on 26/01/2023 from 06:20 PM (GMT+7) onwards
- THB Withdrawal to Siam Commercial Bank Back in Service on 26/01/2023 from 03:40 PM (GMT+7)
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- adminTransfer Functions on Bitkub Chain
- Announcement: Deprecation of Old API Endpoints for Placing and Cancelling Orders of Digital Assets
- Notice: Bitcoin (BTC) Wallet Address Update for System Upgrade on 13/01/2023 at 09:00 PM (GMT+7)
- Information Disclosure and Risks of Digital Asset Custody Of Digital Asset Business Operators
- Announcement: Rename of Axelar to Wrapped Axelar
- Bitkub Application Version 3.15 is now available
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NEED PERSONAL HELP ?
POPULAR SEARCHWhat is bitcoin?
Bitcoin (or BTC) is commonly categorized as a digital currency, digital asset, and cryptocurrency.Add Bank Account?
- 1. Log in to your bitkub account
- 2. Go to "My Dashboard" > "Account Setting"
This is a beginner guide to using Bitkub. Please click the links below for the step-by-step instructions.Keeping your account secure
Simple guidelines for users to tighten the account security.Lost my activated 2FA mobile phone
If you did not save the QR code for your 2FA before you lost/broke your mobile phone.Processing time
Bitkub operates 24 hours everyday including the weekends.
You may deposit your fiat/coins, submit your account verifications or contact our support at any time.Fees
On regular terms, we charge 0.25% commission fees on all trades.Referral program
Our referral program gives benefit to both referrers and referees. The program gives a commission to referrers and a cash back to referees when the referee successfully completes a trade.