According to the suspension (temporary) of XRP deposit and withdrawal for scheduled system improvement as per the Company’s regular system development plan on 8 September 2022, we are pleased to inform you that the process is now completed. The related information and schedule are as follows.
New XRP Wallet Address Creation
This system upgrade resulted in the change of XRP wallet addresses. All XRP addresses that were created before the system upgrade began on 8 September 2022 at 01:00 PM (GMT+7) can no longer be used for XRP deposits.
To prevent asset loss and for continuity of XRP deposits, please go to the XRP deposit page to create and use a new XRP wallet address only for your future XRP deposits, starting from the date and time stated below.
Issue XRP Deposit and Withdrawal Back in Service
Date 8 September 2022
From 01:30 PM (GMT+7) onwards
- This system upgrade and the wallet change do not affect your assets in any way.
- Using your old, inactive XRP address for deposits may result in a loss of transactions.
- The new XRP address is still currently available for transactions via Ripple Network only.
- All XRP wallet addresses (created before 8 September 2022 at 01:00 PM) can no longer be used for XRP deposits starting from 8 September 2022 at 01:30 PM (GMT+7) onwards.
Thank you for your trust in Bitkub Exchange and continued support.