How to verify an account via dip chip at a Counter Service?

The process of account verification via Dip Chip at a Counter Service is described in the following steps. Please note that this method is available for customers of Thai nationality who reside in Thailand only.


* The video instructions are in Thai.

Dip Chip Verification on Bitkub Application

1. After you fill in all the information on your Bitkub account until you reach the final page, select "Verify my account at  7-Eleven" and tap “Next” (the green button).
   
   
   
   
2. Bring your Thai national ID card to a Counter Service station (currently Counter Service stations are only available at 7-11 stores).
   
   
3. The system will lead you to the Account Verification Process at 7-Eleven, please read the conditions thoroughly and tap “Generate QR Code for Account Verification”.
   
   
   
   
4. Once you are at the store, inform a 7-11 cashier at the counter that you need to verify your account for activating your Bitkub account.
   
   
5. The cashier will scan the QR code from your Bitkub application or your screenshot.
   
   
   
   
6. Insert your Thai national ID card into the machine provided at the counter.
   
   
   An example of the machine for dip chipping
   
   
7. After the card reading is complete, remove your ID from the dip chip machine, and the cashier will then take a picture of you.
   
   
8. If the cashier checks and finds that the information received from your ID card is successfully collected and the photo is of good quality, they will print out a slip as proof for you.
   
   
9. Wait for the email notification to inform you of the update or the result of your account verification.

Dip Chip Verification on Bitkub Website

1. After you fill in all the information on your Bitkub account until you reach the final page, click “Continue”.
   
   
   
   
2. The system will lead you to the Account Verification Process at 7-Eleven, please read the conditions thoroughly and click “Generate QR Code for Account Verification”.
   
   
   
   
3. Take a photo of the QR code or open the code on Bitkub Application.
   
   
   
   
4. Bring your Thai national ID card along with your mobile phone to a Counter Service station (currently Counter Service stations are only available at 7-11 stores).
   
   
5. Once you are at the store, inform a 7-11 cashier at the counter that you need to verify your account for activating your Bitkub account.
   
   
6. The cashier will scan your QR code from your photo or Bitkub account or your screenshot.
   
   
   
   
7. Insert your Thai national ID card into the machine provided at the counter.
   
   
   An example of the machine for dip chipping
   
   
8. The cashier will then take a picture of you.
   
   
9. If the cashier checks and finds that the information received from your ID card is successfully collected and the photo is of good quality, they will print out a slip as proof for you.
   
   
   
   
10. Wait for the email notification to inform you of the update or the result of your account verification.

For questions and inquiries, please feel free to contact us. 
Bitkub Exchange 
Website: www.bitkub.com 
Contact us: Bitkub Support 
Telephone: +66 2-032-9555