We would like to inform you that our verification system (KYC) on the application and website will be undergoing system enhancement to support the dip chip system according to the schedule below. During the maintenance, you will not be able to proceed with submitting the information for account verification or the KYC verification on both the application and website.
Issue Verification System on Application and Website Temporarily Out of Service
Date 9 February 2022
From 12:01 AM (GMT+7)
To 1:30 PM (GMT+7)
Learn more about the Dip Chip system for verification here.
Remark: Customers who submitted information prior to 9 February 2022 will have their information verified using an old method.
We apologize for any inconvenience caused and thank you for your understanding.
For questions and inquiries, please feel free to contact us.