Bitkub has adjusted the processing time of the 2-step authentication (2FA) unlocking process from 3 November 2021 onwards as following details:
|
2FA Unlock Processing Time |
Previous Processing Time |
Current Processing Time |
|
For general users |
Within 5 days |
Within 7 days* |
|
For corporate users |
Within 5 days |
Within 7 days* |
*from the receipt date of your request and required documents
You can learn more about 2FA from these links:
- 2 FACTOR AUTHENTICATION (2FA)
- 2FA: Unbind 2 Factor Authentication
- How to Request a 2FA Disablement for Corporate Account (KYB)
For questions and inquiries, please feel free to contact us.
BITKUB ONLINE Co., Ltd.
Website: www.bitkub.com
Contact us: Bitkub Support
Telephone: +66 2-032-9555
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