According to the announcement on 29 October 2021 at 06:00 PM (GMT+7) regarding the temporary suspension of all coins deposit and withdrawal* on 4 November 2021 from 01:00 - 09:30 AM (GMT+7) to prepare the system for multi-network feature, we are glad to inform you that the system enhancements are now complete and back online.
Issue Deposit and Withdrawal of All Coins (Except CTXC and BSV**) Back in Service
Date 4 November 2021
From 09:30 AM (GMT+7)
* For more details, please click here.
** CTXC and BSV deposit and withdrawal are still suspended. The functions will be back online as soon as the system is stable.
1. In case of deposits to addresses that remain unchanged, the types of network will not be shown in the deposit detail, deposit history, and successful deposit notification email.
2. In the case of deposits from the old ADA address, the link to transaction explorer is not available at the moment.
3. Deposit and withdrawal via public API are not available at the moment.
For more details, please visit: https://support.bitkub.com/hc/en-us/articles/4412477116045
Thank you for your kind understanding and patience.