If you wish to deactivate the coin withdrawal function on your Bitkub account, you can submit a request to us via Bitkub Support with an attached selfie of you holding your passport and a piece of paper with the messages written as follows:
1. Coin withdrawal deactivation request
3. Email address of your Bitkub account
4. The current date (dd/mm/yyyy)
Example of a selfie for a request to deactivate the coin withdrawal
- The information and the selfie must be clear and accurate.
- With this request, we will only deactivate the coin withdrawal only; other functions including trading and Thai Baht withdrawal will still be available on your account.
Thank you for your kind understanding.