In case the level of an asset on our hot wallet is reaching the lower limit, the withdrawal of the related coin will be temporarily suspended in order to readjust the asset level and the liquidity on the system according to the policy. The announcements will be published on various channels immediately to inform the users when the affected services will be closed and once available again.
The withdrawals that are made during the readjustment will be on hold temporarily and will be processed as soon as the system enhancement is complete.
For questions and inquiries, please feel free to contact us.
BITKUB ONLINE Co., Ltd.
Website: www.bitkub.com
Contact us: Bitkub Support
Telephone: +66 2-032-9555
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