You can follow these steps to cancel a coin withdrawal: (The coin withdrawal will not be able to cancel once the withdrawal email is confirmed).
Please click here for how to cancel a coin withdrawal on the application.
1. Log in to Bitkub website.
2. On the dashboard page, click on "My Wallet" located under the wallet icon on the top right of the screen.
3. Click the "Withdraw" button after the coin that you want to cancel the withdrawal.
4. You will see a list of coins transaction at the transaction tab, click "Cancel" on the coin you want to cancel (Coins with status "Please confirm email" only).
5. Succesfully cancel the coin withdrawal.
For questions and inquiries, please feel free to contact us.
Bitkub Exchange
Website: www.bitkub.com
Contact us: Bitkub Support
Telephone: +66 2-032-9555
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