In some cases, you may notice that some of your THB amounts or cryptocurrency amounts were missing after the transaction orders were matched. This is because Bitkub only supports the display of 2 decimal points for Thai baht values and 8 decimal points for cryptocurrency values.
Additionally, there may be discrepancies within displayed transactional values on our page due to the rounding of the real decimal points. Rest assured that this discrepancy is not due to a loss in your assets. Your assets are well secured with us.
For questions and inquiries, please feel free to contact us.
BITKUB ONLINE Co., Ltd.
Website: www.bitkub.com
Email: support@bitkub.com
Telephone: +66 2-032-9555 or +66 2-038-5655 (Temporary)
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