According to the announcement on 24 November 2020 regarding maintenance of XLM Withdrawal.
We are glad to inform you that the system enhancement is completed and back online.
Issue XLM Withdrawal Back in Service
Date 24 November 2020
From 04:30 PM
We apologize for the inconvenience and thank you for your kind understanding and patience.
For questions and inquiries, please feel free to contact us.
BITKUB ONLINE Co., Ltd.
Telephone: +66 2-032-9555