Click Account Verification: KYC LEVEL 1 (THAI CITIZEN) with your mobile app.
1. Go to Bitkub.com and log in to your account.
2. Once you’re logged in to your account, go to “My Dashboard”, look for “Account Verification” and click the red button, VERIFY NOW. 
3. Once entering the verification page, click BEGIN VERIFICATION.
4. Please, choose your citizenship. Select “Thai Citizen”, if you hold Thai citizenship.
5. Please read and understand about FATCA.
- Part 1: Status of Customer.
A. If you hold a matching status with any or all of the items, please choose;
"If any of the information in "A. U.S. Person Status check", either in whole or in part, are accurate or match with your condition, please click here".
Instructions:
1. Download to fill in all the required information and sign the form.
2. Click the “Attach files” button to submit the filled form.
3. Fill in your U.S. Social Security number and U.S. employer Identification Number. Then click “Next”.
B. If you hold a matching status with any or all of the items, please choose;
"If any of the information in "B. Additional Question", either in whole or in part, are accurate or match with your condition, please click here.
Instructions:
1. Download to fill all the required information and sign the form.
2. Click the “Attach files” button to submit the filled form.
3. Fill in your foreign tax identifying number.
4. In the event that you successfully renounced American citizenship, please attach the supporting documents and click on the circle, (O) “Supporting documents for the renunciation of American citizenship”.
- Part 2: Confirmation and Change of Status.
- Part 3: Authorisation for information disclosure and account withholding.
If you confirm that your status does not match a part or all of the information, please click on the circle (O) “I certify that the information above, either in whole or in part, does NOT match my status” then click “NEXT”.
6. When you enter the IDENTITY VERIFICATION, you will be required to fill in the actual information shown in your ID.
- Remark: Do not fill in your name title.
- Fill in all the information and click OTP Verify to verify your phone number.
The system will send the OTP digits to your registered phone number. Please obtain the digits from SMS sent to your phone and fill in the box within 2 minutes.
Once verified, the button OTP Verify will be changed to Verified and you will not be able to change the phone number. Click Next to continue the verification.
7. Then, you will be required to fill in your current registered address details.
Please click on the circle (O) “My contact address is different from the above.” if the contact address is not the same address as in your registered address. Once you have filled all the details please click ‘NEXT’.
8. Please specify the details of your career or source of funds by clicking on the circle (O) in front of the matching option, selecting the matching occupation, and selecting the matching range of income.
In the event that you have a side career or more than 1 source of income, please click on the circle (O) “You also have other sources of income.” below and specify all the actual details.
9. Then you will be required to complete the SUITABILITY TEST. Please answer every question and fill in all the extra fields with your true condition.
10. To confirm that the submitted information is true and accurate, please select the circle (O) “I certify that the above information and documents submitted to Bitkub are true and accurate. Also, I hereby give all the consent and authorizations as defined above.”.
- Click “Next” to complete the verification level 1 process.
11. Then, there will be a pop-up tab which will show you the Consent and acceptance of risk in digital assets investment. Please read through the agreement then tick the circle (O) "the customer has read and understood the risks of trading the Digital Assets as explained under this document" for acknowledgment. Click "Yes, I want to trade" afterward.
12. You will be routed to the next page as shown below. Please read through the instructions then click Next.
13. At this very last step of the verification process, you will be provided double-spaced alternative options. Whether you will verify via
- (1.) QR code scanning
- (2.) Uploading photos (from galleries)
(1.) QR code scanning
After you scan the QR code scanning, there will be a link leading you to verify process the shown image below.
Please click Start
After that, there will be a request for your allowance to accessing into your Camera. Therefore, you have to click allow to do such a verification procedure.
Then it will be required you to take the images as following
- Front Identification card
- Back Identification card
- Your selfie photo
When the process is completed, you will see a message "Verification is in progress". The verification process for KYC level 1 will normally be processed within 30 days.
*** Note: In the event that there are many users of the identity verification service It may take longer to process.***
If you choose to verify your identity by (2.) Upload a picture Please click on 'here'
Below is a clear and accurate demonstration of how to hold the documents. Click "OK" to acknowledge.
Then you upload pictures and documents to verify your identity in the correct order. Once the pictures have been uploaded successfully, click Submit.
When the process is completed, you will see a message "Verification is in progress". The verification process for KYC level 1 will normally be processed within 30 days.
Remark
If you are a minor (age between 18-20 years old), you will be asked to submit the additional documents through this landing page. You can check on how to fill in the required documents here.
For questions and inquiries, please feel free to contact us.
BITKUB ONLINE Co., Ltd.
Website: www.bitkub.com
Email: support@bitkub.com
Telephone: +66 2-032-9555
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