In the event that you change your mobile phone and wish to transfer the 2-Factor Authentication from the current phone to the new one, please follow the instructions below.
1. Install Google Authenticator in the new phone from App Store or Play Store.
2. Set up the 2-Step Verification by following the instructions below.
2.1 Log in your gmail account and go to “security” on the left menu tab. Then select “2-Step Verification”
2.2 Fill the password to log in the gmail account again.
2.3 Select “CHANGE PHONE”
2.4 Select the type of phone that you are using and click on “NEXT”
2.5 Scan the QR code on Google Authenticator on your phone.
3. Fill the 30-second 6-digit code to activate the authenticator.
For questions and inquiries, please feel free to contact us.
Telephone +66 2-032-9555