1. Open your Bitkub App. Once you login, the app will automatically show a pop-up message. Please click VERIFY NOW.
*** In the login page, you will see an icon at the upper right portion of you screen. You may choose the language to ENGLISH or THAI.
2. To manually go to verification page. Kindly click on Settings, at the bottom right part of the screen. In the Settings page, Please click Verify Your Account.
*** You may also change the screen settings from daylight to dark mode. You may click the MOON ICON at the upper right portion of the screen.
3. In the Verify Your Account page kindly click VERIFY. You will be asked to select your citizenship.
4. Select if you are a Thai or Foreign Citizen..
5. Please review the FATCA Form. After which, click the button for I certify portion. Lastly, Click NEXT to proceed to the next page.
6. Fill in the requested information on the spaces provided. Please make sure to fill in the same information indicated in your documents. Failure to comply may result in rejection of your application for KYC Verification Level 1.
7. Once you're done filling up the information, click NEXT to proceed to the next page.
NOTE: You may click SAVE if you do not want to complete your application yet and get back on the same page if wish to continue some other time.
8. Please input your complete address on the space provided. If you have 2 addresses, you may tick the button My contact address is different from above to provide you another line for your 2nd address. Click NEXT after done filling out the information requested.
9. Please Indicate your source of income from the options provided. In the event that your primary source of income is not available, select Others and please make sure to specify that in the spaces shown in the image below. Click NEXT after done filling out the information requested.
10. Please make sure to upload a clear copy of your PASSPORT (for FOREIGN) or THAI ID Card (for Thai), and fill in your passport # / Thai ID Card #. Lastly, for foreign users, indicate the expiry date of your passport, same details requested for Thai ID Card. Click NEXT after done filling out the information requested.
11. Next would be uploading your ID and selfie. Please remember the following reminders:
- Upload a picture of yourself holding your ID Card (or your passport for foreign/non-Thai citizens) and a paper with "Bitkub.com".
- Please ensure that your full face is visible and your ID details are readable and not blocked.
12. Next step would be answering a series of questions for your SUITABILITY TEST. Please make sure to answer everything as your application will not proceed unless all questions are answered. Click NEXT after done filling out the information requested.
13. Last step would be reading the CONSENT AND ACCEPTANCE OF RISK IN DIGITAL ASSET INVESTMENT. Please ensure to read and understand the agreement before ticking the I have understood the agreement button. Once read, tick the button and click Yes
14. After that, click GO TO DASHBOARD to go back to your Bitkub App page. Your KYC Verification may take up to 24 hours depending on the volume of application.
For questions and inquiries, please feel free to contact us.
BITKUB ONLINE Co., Ltd.
Email: support@bitkub.com
Telephone: +66 2-032-9555
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