How to gain an access to a deceased user account?

In the event that you inherit or otherwise become the trustee of a deceased family member's Bitkub account, you may request asset management in the account by providing us the following documents:

1. A copy of the death certificate of the deceased user
2. A copy of the national ID card of the trustee
3. A copy of the first page of the bank account book of the trustee
4. The certificate of appointment of an estate trustee
5. In the case of having digital assets, the trustee must open an account with Bitkub for the purpose of receiving the digital assets only

Please submit all required documents to support@bitkub.com

You can learn more about how to register and verify Bitkub account from the links below:
How to register
How to verify the account

For questions and inquiries, please feel free to contact us.
BITKUB ONLINE Co., Ltd.
Website: www.bitkub.com 
Contact us: Bitkub Support
Telephone: +66 2-032-9555