We would like to sincerely apologize about the delay of transactions for both ETH and USDT (ERC20) transactions.
For your reference, there is a large volume of transactions for both cryptocurrencies in ERC20 Network.
Rest assured that your funds are safe and secure in your Bitkub Wallet. We are humbly requesting to extend your patience with regard to the current situation.
Our team is closely monitoring all transactions and making sure they all push through.
We sincerely apologize for the inconvenience that this may have cause you. We appreciate your support and kind understanding.
For questions and inquiries, please feel free to contact us.
BITKUB ONLINE Co., Ltd.
Email: support@bitkub.com
Telephone: +66 2-032-9555
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