Note: After you change your password, you will not be able to access your account within 24 hours.
1. Open your Bitkub app and log in to your account.
2. Tap the "Setting" icon
3. Tap on the "Change Password"
4. You will be asked to input your current password and then fill in your new password
A. Fill your current password
B. Fill your new password
C. Confirm your new password
D. Tap on "Change Password"
5. Change password success.
*Remark* Password must meet the following requirements:
Your password needs to contain at least 8 characters
Your password needs to contain at least one uppercase letter (A-Z)
Your password needs to contain at least one lower case letter (a-z)
Your password needs to contain at least one number (0-9)
Your password needs to contain at least one special character (!@#$%^*-_+=)
Please see this guide to create a strong password to strengthen your security. here
In case there are any problems or concerns, please seek assistance by any means below.
Telephone: +66 2-032-9555