To change the password on your web browser, click How to change password on Bitkub website
To change the password for your Bitkub account on your mobile application, please see the instructions below.
1. Open your Bitkub app and log in to your account.
2. Tap the "Setting" icon.
3. Tap "Change Password".
4. You will be asked to input your current password and then fill in your new password.
A. Fill in your current password
B. Fill in your new password
C. Confirm your new password
D. Tap on "Change Password"
5. You will see a message "Change Password Success"
*Remark* Password must meet the following requirements:
Your password needs to contain at least 8 characters.
Your password needs to contain at least one uppercase letter (A-Z).
Your password needs to contain at least one lowercase letter (a-z).
Your password needs to contain at least one number (0-9).
Your password needs to contain at least one special character (!@#$%^*-_+=).
Please see this guide to create a strong password to strengthen your account's security >> here.
Remark: After you change your password, you will not be able to make any THB or coin withdrawals within 24 hours.