Note: You will need to verify your bank account before you can make a deposit.
To deposit THB on the Bitkub app, please see the steps below:
1. Open your Bitkub application and log in to your account.
2. Tap the "Wallet" icon on the menu located at the bottom of the screen.
3. Tap "Deposit" on THB menu.
4. Select the bank account and enter the deposit amount.
5. The system will generate the deposit amount that you need to transfer to our bank account.
**Important: You must transfer the exact amount we specified.**
6. Upload your proof of payment then tap confirm. Your THB deposit will be processed within 24 hours.
In case your deposit is rejected, please carefully check if the deposit submission is correctly filled and the uploaded proof of deposit is following the requirements below:
The uploaded documents must follow the requirements below:
- You must upload your proof of payment.
- Your uploaded documents must be in one of our supported formats (JPG, GIF, PNG).
- Your proof of payment must match with your verified bank account information (deposit amount, account name, and account number).
- All your uploaded documents must be clear and readable in high resolution.
In case there are any problems or concerns,
Please seek assistance by any means below.
Tel: +66 2-032-9555