A proof of payment is a photo or a screenshot of the receipt of transfer from your bank which clearly shows the following details: (this can be a scanned)
- Your details – We need to see your name and account number
- Our details – Bitkub Online and/or our account number
- Date and Time – When the transfer was initiated
- Amount – The amount that you sent us
In case there are any problems or concerns, please seek assistance by any means below.
Telephone: +66 2-032-9555