A proof of payment is a photo or a screenshot of the receipt that shows the deposit details: (this can be a scanned)
*** For your reference, Here are the details that should be in a valid deposit slip.
- Your bank information – We need to see your name and account number.
- Our bank information – Bitkub Online and/or our account number.
- Date and Time of the transaction – When the transfer was initiated.
- Deposit Amount – The amount that you transferred.