Important Note: When depositing XLM, you must always input the MEMO along with the XLM wallet address. Otherwise, this may result in the loss of funds.
XLM depositing can be done in 2 ways which are:
- Copy/Paste XLM wallet address
- Scan the QR code (Only for the sender wallet that supports the QR Code scan function)
To deposit XLM using Copy/Paste XLM wallet address method:
1. Log in to Bitkub.com
2. Click My Wallet
3. Select XLM Deposit
4. Put Address and Memo on the sender page.
A. Copy Memo or click copy icon as marked on an image below then enter it on the XLM sender page of the sender wallet.
B. Copy your XLM Address or click the copy icon as marked on an image below then enter it on the XLM sender page of the sender wallet.
To deposit XLM using the QR code (Only for the sender wallet that supports the QR Code scan function):
1. Log in to Bitkub.com
2. Click My Wallet
3. Select XLM Deposit
4. Scan QR Code to specify XLM wallet Address (Memo must be filled by yourself.)
5. Your deposit transaction will be shown in the box at the bottom part of the website called "INCOMING DEPOSIT".
6. XLM transaction will be considered complete within 24 hours once it has 1 confirmation on the blockchain.
You can read more information about block confirmation here
For questions and inquiries, please feel free to contact us.
Bitkub Exchange
Website: www.bitkub.com
Contact us: Bitkub Support
Telephone: +66 2-032-9555
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