What documents can be used to verify my account?

We accept the following documents:

• For the verification of Thai Citizens, we only accept a photo of Thai identification card.
  
  - Thai identification card (FRONT)
  
  
  - Thai identification card (BACK)
  
  
  
• For the verification of Foreigner/Non-Thai Citizens, we only accept International passports. 
  
  

        - The first page of your passport with your photo, name, and passport details.

 
***Your document's photo must be in high quality and entirely visible and the size must not be more than 5 MB in the JPG, PNG, or GIF image file only.

Please ensure that the document is valid for a minimum period of one month.
We will process all verification requests within 24 hours. We will send you an email notifying the result once your request is processed.

In case there are any problems or concerns,
Please seek assistance by any means below.

Email: support@bitkub.com
Tel: +66 2-032-9555