Withdrawal Process

We value the safety and security of your funds. 

• Each time you initiate withdrawal of fund, our system will send you a confirmation email which requires you to verify and approve (please check or review the details carefully before you approve). This step ensures the security of your withdrawal transaction. 

*** Confirm your withdrawal by clicking CONFIRM in the actual email that you received. If you are not able to confirm within 24 hours, your withdrawal request will not proceed and your transaction will be automatically cancelled.

*** In the event that you are unable to receive an email confirmation message after you create a withdrawal request, please check your trash/spam folder. If there is no email found, please contact us so that we can manually send it for you.

***  For THB withdrawal, if you successfully authorized the withdrawal via email confirmation. You will receive it based on the schedule below:

Withdrawal

• Kasikorn Bank
  - Withdrawal order will be processed instantly if the amount is less than 2,000,000 THB.
  - Withdrawal order will be processed within 1 hour if the amount is over 2,000,000 THB.
  - The Maximum withdrawal order is 5,000,000 THB at a time.
• Other Banks
  - Withdrawal order will be processed instantly if the amount is less than 2,000,000 THB.
  - The Maximum withdrawal order is 2,000,000 THB at a time.

For questions and inquiries, please feel free to contact us.
BITKUB ONLINE Co., Ltd.
Website: www.bitkub.com  
Email: support@bitkub.com  
Telephone: +66 2-032-9555