We value the safety and security of your funds. Therefore, we make sure that you always get a confirmation email that you need to approve before your withdrawal transactions can be processed.
- Once you request a WITHDRAWAL of either THB or Coins, an email verification message will automatically be sent to your registered email address for confirmation. You need to approve that to authorize the withdrawal transaction request.
*** Confirm your withdrawal by clicking CONFIRM in the actual email that you received. If you are not able to confirm within 24 hours, your withdrawal request will not proceed and your transaction will be automatically cancelled.
*** In the event that you are unable to receive an email confirmation message after you create a withdrawal request, please check your trash/spam folder. If there is no email found, please contact us so that we can manually send it for you.
*** For THB withdrawal, if you successfully authorized the withdrawal via email confirmation. You will receive it based on the schedule below:
- Kasikorn Bank
- Other Banks
For questions and inquiries, please feel free to contact us.
BITKUB ONLINE Co., Ltd.
Telephone: +66 2-032-9555