In every withdrawal transaction you will make, we will send a confirmation message through your email.
Once you click on WITHDRAW, an email verification will be sent to your email address for confirmation.
*** Confirm your withdrawal by clicking "Confirm" in the actual email that you received. (If you do not do this step, the withdrawal will not be successful. If you did not confirm within 24 hours, your transaction will be automatically cancelled.)
*** If there is no new email from Bitkub after your withdrawal, kindly double check our previous email to you again. (The list is below the current email).
If you confirmed your email, your withdrawal will be successful. You will receive your THB withdrawal based on the schedule below:
|Withdrawal Time||Processing Time (All Banks)|
|00:01 - 21:00||Within 2 hours|
|21:01 - 00:00||Within 3.5 hours|
If there are any problems or concerns, please seek assistance by any means below.
Telephone: +66 2-032-9555