What is the meaning behind your transaction status?
This table will be your guide for the meaning of each transaction statuses and what steps to take to complete each transactions.
|Status||Meaning||What to do|
|Waiting||Waiting for customer to "Confirm"|| Go to your email registered with Bitkub.com.
Click "Confirm" to complete the transaction.
|Pending||Bitkub officer is currently
verifying the transaction
| The transaction estimated approval
time is around 5 mins - 2 hours.
|Cancelled||Transaction is canceled by the
customer or the Bitkub Officer
If the transaction is canceled, please
|Complete|| Bitkub Officer has confirmed
*For THB withdrawal/deposit, the processing time depends on each banks. Please see bank processing time here.
In case there are any problems or concerns,
Please seek assistance by any means below.
Tel: +66 2-032-9555