What is the meaning behind your transaction status?
This table will provide information for transaction confirmation status and what steps are needed to be done in order to complete each transaction.
| Status | Meaning | What to do |
| Waiting | Waiting for customer to "Confirm" | Go to your email and register to Bitkub.com. Click "Confirm" to complete the transaction. |
| Pending | Bitkub officer is currently verifying the transaction |
The transaction estimated approval time is around 5 mins - 2 hours. |
| Cancelled | Transaction was canceled by the customer or the Bitkub Officer |
If the transaction is canceled, please |
| Complete | Bitkub Officer has confirmed the transaction. |
*For THB withdrawal/deposit, the processing time depends on each banks. Please see bank processing time here. |
| Status | Meaning | What to do |
| Waiting | Waiting for customer to "Confirm" | Go to your email and register to Bitkub.com. Click "Confirm" to complete the transaction. |
| Pending | Bitkub officer is currently verifying the transaction |
The transaction estimated approval time is around 5 mins - 2 hours. |
| Cancelled | Transaction was canceled by the customer or the Bitkub Officer |
If the transaction is canceled, please |
| Report | Waiting for confirmation of the transaction. | Waiting for confirmation of the transaction. May be caused by the required confirmation from blockchain |
| Complete | Bitkub Officer has confirmed the transaction. |
*For THB withdrawal/deposit, the processing time depends on each banks. Please see bank processing time here. |
For questions and inquiries, please feel free to contact us.
BITKUB ONLINE Co., Ltd.
Website: www.bitkub.com
Email: support@bitkub.com
Telephone: +66 2-032-9555
Comments
0 comments