Bitkub customer support will never ask for your sensitive information like password, codes of your 2-factor authenticator (2FA) or to access to your computer remotely.
If you receive a suspicious email please make sure to double check the email of the sender. Here are the official emails that are being used by Bitkub.com:
If you have any problems or concerns, please seek assistance by any means below.
Tel: +66 2-032-9555