Tips for Getting Your Account Verified Successfully

It may take time to review your application as our verification team ensure that your documents are properly filed and considered.. 

Here are tips to ensure your application will be approved:

• Take photos of all your documents clearly. If the image you submitted is incomplete or part of the document is unreadable. Your request may be denied.
• Take a selfie showing your face clearly. The identification card must also be clearly visible. Make sure that the paper where you have written "Bitkub.com" has a date with your signature.
• Fill in all the details according to your ID card / passport.
• Make sure you have a stable internet connection (PC or Laptop is recommended for account verification) before you press confirm.
• Make sure your document size is less than 5 MB. Our supported file formats are JPG, JPEG, BMP, GIF, TIF, TIFF, PNG and PDF.
• We strongly recommend that you check the details before making a confirmation.

For questions and inquiries, please feel free to contact us.
BITKUB ONLINE Co., Ltd.
Website: www.bitkub.com  
Email: support@bitkub.com  
Telephone: +66 2-032-9555