If you happen to suspect that your account is compromised. We highly suggest changing your password immediately on our website.
If you happen to request a password change in your account, Bitkub will temporarily suspend any withdrawal request within 24 hours. This is an added feature that will ensure the safety and security of your account assets.
The suspension will be lifted and the Bitkub services will be back to normal after 24 hours.
Thank you for your kind understanding