For members who are at Level 2, you can upgrade your account to Level 3 following the below instructions.
*** If you are at Level 1, please click this link on how to upgrade to Level 2
To upgrade your account to level 2, please follow the below instructions.
1. Log in to Bitkub.com
2. In MY DASHBOARD page, look for ACCOUNT SETTINGS. Under the Upgrade Level Tab, click NEXT to move to Level 3 Verification.
3. Click BEGIN VERIFICATION.
4. Upload your Bank Statement (At least 3 months and the ending balance has to be 200,000 THB or more)
*** If your document is encrypted, please see how to decrypt file here.
5. After that click to confirm "I certify that the above information and documents submitted to Bitkub are true and accurate. Also, I hereby give all the consent and authorizations as defined above."
6. click FINISH
7. A video call interview is required to verify your identity and to evaluate your Level 3 Application. We will contact you about making an appointment after we reviewed your uploaded documents.
Congrats! Your account verification will be reviewed within 24 hours. You will receive an email informing the result of your verification. Meanwhile, for your account's maximum security, please enable your 2-Step Authentication.
In case there are any problems or concerns, Please seek assistance by any means below.
Telephone: +66 2-032-9555