If your THB withdrawal shows a status as "Complete" but you have not received your money, it is because we have successfully processed your THB withdrawal but it is pending on the bank processing time.
You will receive your THB withdrawal in your bank account according to the timeline below.
|Kasikorn Banks||Other Banks in Thailand|
|00:00 - 08:00||Before 10:00||Before 18:00 on a business day|
|8:00 - 18:00||Within 2 hours||Before 18:00 on the next business day|
|18:01 - 23:59||Before 10:00 on the next day||Before 18:00 on the next business day|
If there are any problems or concerns, please seek assistance by any means below.
Tel: +66 2-032-9555