What is KYC Level 2?
- KYC level 2 can be done in order to increase the daily limit of THB deposit-withdrawal and crypto withdrawal in case your current limit is not enough for your usage.
Who is eligible to upgrade an account to Level 2?
- Any customer who wishes to deposit/withdraw more than 1 million THB per day, or withdraw tokens more than 1 million THB per day.
- Customers who already pass the account level 1 verification
What will be unlocked in Level 2?
- Daily THB deposit-withdrawal limit and crypto withdrawal range from 1.25 million THB to 50 million THB (per day), depending on the current criteria of the company (the criteria may be adjusted according to the policy without prior notice).
Required documents for KYC Level 2 application
There are 2 types of primary documents required for the level 2 application. Please see the details below.
1. Proof of address
You can choose to submit one of the documents listed below:
- Bank statement: can be issued by the bank with the bank's stamp, or downloaded from the bank application. The document must show the address and the issue date (not older than 3 months).
- Utility bill: such as electricity, telephone, credit card, and internet bills (not older than 3 months).
- Documents issued by the government: such as tax invoice, resident certificate, etc. (not older than 3 months).
The following information must be stated in the document:
- Name - last name: must match with one on Bitkub account
- Address: contact address is acceptable.
- Proof of address issuance date: must show the issue date (not older than 3 months).
Examples of acceptable proof of address
2. Bank statement
The following information must be stated in the document:
- Bank name
- Bank account name: must match with one on Bitkub account
- The bank statement must show at least 30 - 90 days' latest transaction and transaction balance of the whole month.
- The balance should have the remaining balance of at least 200,000 Baht per day.
Remark: The bank statement can be from any bank apart from the bank bound to your Bitkub account.
Examples of acceptable bank statement
Level 2 application criteria
The daily limit of your account is determined according to the average ending balance of every day of your bank statement and the asset balance in your Bitkub wallet, based on the company's criteria.
How to apply for a level 2 account
There are 2 ways you can submit your application for account level 2 verification: through the Bitkub website and through the Bitkub application.
Option 1: Applying through Bitkub website
1. Log in to your account on Bitkub.com > click the profile icon at the upper right portion of the screen > choose "SETTINGS".
2. Click "Next" under "You're here".
3. Click "Begin Verification".
4. Upload required documents.
5. Click "Next" once done uploading all the required documents.
You will see a message "In process" meaning that now your documents are on our system. Please wait for the update/result from us via email which may take up to 30 days.
*Tips - You can upload multiple document files at the same time via the website by using a PC. The method is as follows:
Option 2: Applying through Bitkub application
1. Log in to your account on the Bitkub application > go on "Setting" from the menu bar at the bottom of the screen.
2. Tap "Change of Credit Limit" to proceed to the next step.
3. Tap "Continue".
4. Upload the required documents > click "Submit" once done.
You will see a message "In process" meaning that now your documents are on our system. Please wait for the update/result from us via email which may take up to 30 days.
If your account verification for level 2 is successful, your account will be unlocked for the following limits.
- Coin deposit: No limit
- THB deposit: 1,250,000 - 50,000,000 THB/day
- THB withdrawal: 1,250,000 - 50,000,000 THB/day
- Coin withdrawal: 1,250,000 - 50,000,000 THB/day
* Remark: The amount of applications may affect the service processing time. Our team will make sure to complete the process as soon as possible.
For questions and inquiries, please feel free to contact us.
Bitkub Exchange
Website: www.bitkub.com
Contact us: Bitkub Support
Telephone: +66 2-032-9555
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