If your level 2 request was rejected despite fulfilling our level 2 verification requirements or if your level 2 verification is still pending after 24 hours of submission, please contact us immediately, and mark your topic as My request to be upgraded to Level 2 is still pending/rejected. We will process your ticket as soon as possible.
If there's anything else that we could be of assistance, please do not hesitate to let us know. You may contact us from the details below.
Telephone: +66 2-032-9555