If your level 2 request was rejected despite fulfilling our level 2 verification requirements or if your level 2 verification is still pending after 24 hours of submission, please contact us immediately, and mark your topic as 'My request to be upgraded to Level 2 is still pending/rejected'. We will process your ticket as soon as possible.
In case there are any problems or concerns,
Please seek assistance by any means below.
Tel: +66 2-032-9555