Account Verification: KYC level 1 (FOREIGN NATIONALS)

Click Account Verification KYC Level 1 (Thai and Foreign Nationals) if you would like to do the verification via your mobile application.

1. Log in to Bitkub.com

2. On MY DASHBOARD page, look for ACCOUNT VERIFICATION and click VERIFY NOW.

Click "NEXT"

3. Click BEGIN VERIFICATION

4. On the ACCOUNT VERIFICATION page, there will be 2 options to choose from: Thai Citizen and Foreign Citizen.

In this case, please choose "Foreign citizen".

5. Please read and understand FATCA.

• Part 1: Status of Customer

A. If you hold a matching status with any or all of the items, please choose: "If any of the information in "A. U.S. Person Status check", either in whole or in part, are accurate or accurate or match with your condition, please click here".

Instructions:

   1.) Download to fill in all the required information and sign the form.

   2.) Click the “Attach files” button to submit the filled form.

   3.) Fill in your U.S. Social Security number and U.S. employer identification number. Then click “Next”.

B. If you hold a matching status with any or all of the items, please choose: "If any of the information in "B. Additional Question", either in whole or in part, are accurate or match with your condition, please click here."

Instructions:

   1.) Download to fill in all the required information and sign the form.

   2.) Click the “Attach files” button to submit the filled form.

   3.) Fill in your foreign tax identifying number.

   4.) In the event that you successfully renounced American citizenship, please attach the supporting documents and click on the circle (O) “Supporting documents for the renunciation of American citizenship”.

• Part 2: Confirmation and Change of Status.
• Part 3: Authorisation for information disclosure and account withholding.

6. Once you have read and accepted the FATCA terms, please mark the checkbox. Then click "NEXT".

7. Fill in your information in every field. Then click "NEXT".

Remark: For customers with Chinese citizenship, in the "National ID Card Number" field, please fill out your 18-digit national ID number.

8. Fill out the information in every field, then click "NEXT".

Or select My contact address is different from the above (if applicable. If not, please skip). Then click "Next".

9. Select your employment status and source of income.

Click "Next" to continue the next step.

10. Complete the SUITABILITY TEST then mark the checkbox once to certify your answers. Then click "Next".

11. There will be a pop-up that will show you the Consent and acceptance of risk in digital assets investment. Please read through the agreement then tick the circle (O) "the customer has read and understood the risks of trading the digital assets as explained under this document" for acknowledgment. Click "Yes, I want to trade" afterward.

12. Then, you will be routed to the identity document uploading process. Click the green button to continue the next step.

Remarks:

• You can upload the photo of actual documents or the copied ones. (Your documents can be submitted with or without your signature.)

• In case you sign on the documents, please make sure your signature or a watermark is not covering any detail on the document.

13. You will be prompted to upload the documents via the system. Every picture and detail must be clear and not blurry. You can upload documents by tapping on the right-hand box or dragging the files there. The required documents for the foreigner users will be categorized into 3 groups as follows:

Group 1

Users with foreign nationality who reside and/or work in Thailand are required to submit the following documents:

• Identity document (required) such as
  Household registration for foreigners or Yellow House Book (Thor.Ror.13) which shows your 13-digit ID number
  (or) Work permit issued by Thai government
  (or) Non-immigrant Visa or Smart VISA
• Additional documents (choose at least 1 or more) such as,
  Nationality ID card / other document from your home country
  (or) Certificate from employer and attached with employer’s ID card or Juristic Person Certificate
  (or) Customer authentication documents via SWIFT authenticate or customer authentication documents via Notary Public

Group 2

Users with foreign nationality who operate a business in Thailand are required to submit the following documents:

• Identity document (required) such as,
  Household registration for foreigners or Yellow House Book (Thor.Ror.13) which shows your 13-digit ID number
  (or) Non-immigrant Visa or Smart VISA
• Additional documents (choose at least 1 or more) such as,
  Nationality ID card/ Document issued by your local government
  (or) Residence Certificate in Thailand
  (or) Customer authentication documents via SWIFT authenticate or customer authentication documents via Notary Public

Group 3

Users with foreign nationality who do not reside nor work in Thailand are required to submit the following documents:

• Identity document (required) such as,
  National ID
  (or) House registration
  (or) Driving license
  (or) Other documents issued by local government
• Additional documents can be Proof of tax payment (or) Tax invoice.

Remarks:

• You can upload the photo of actual documents or the copied ones. In case you upload the photos of copied documents, please sign to certify your documents.
• Please make sure your signature on the copied documents or a watermark is not covering any detail on the document.
• The photo should be clear, containing complete information with a valid expiration date.
• The file must include the page with the house details and the page with your name and last name.
• For additional documents, you can choose to submit 1 or more types of documents for verification.
• The system supports JPG, JPEG, and PDF up to 20 MB per file.

14. Click “Next” after you successfully uploaded all the required documents to proceed to the last step of the verification process, or click “Save” to the process save for later.

15. You will be routed to the last step of verification as shown below. Please read through the instructions then click "Next".

16. At this step of the verification process, you will be provided double-spaced alternative options whether you will verify via QR code scanning or uploading photos:

1) QR code scanning method

After you scan the QR code, there will be a link leading you to the verification process as the shown image below. Please click "Start".

After that, there will be a request for your allowance to access your camera. Therefore, you have to click "Allow" to do such a verification procedure.

Then, you will be required to take the images as follow: 

• The first page of your passport
• Your selfie photo

2) Uploading your photo method by selecting "here".

Below is a clear and accurate demonstration of how to hold the documents. Click "OK" to acknowledge.

17. Upload your documents to verify your identity in the correct order. Once the pictures have been uploaded successfully, click "SUBMIT".

When the process is completed, you will see the message "Verification is in progress." It may take up to 1-15 days to verify.*** 

*** Notes:

- For customers with additional conditions, the verification may be complete within 60 days. In the event that there are many customers of the identity verification service, it may take longer than usual to process. We will do our best to process your submission as quickly as possible.

- Your passport must be valid for more than 3 months.

For questions and inquiries, please feel free to contact us.
BITKUB ONLINE Co., Ltd.
Website: www.bitkub.com 
Contact us: Bitkub Support
Telephone: +66 2-032-9555