If your identity application was rejected despite fulfilling our identity verification requirements or if your identity verification is still pending for 24 hours after the submission, please contact us immediately and submit your topic as My identity verification (Level 1) is still pending/rejected. We will process your ticket as soon as possible.
If there's anything else that we could be of assistance, please do not hesitate to let us know. You may contact us from the details below.
Telephone: +66 2-032-9555