Click How to Withdraw THB with your mobile app.
To make a withdrawal from the web version, please see below.
1. Log in to your Bitkub account.
2. Go to Wallet.
3. Click on the Withdraw button aligned to THB.
4a. Select your bank account, enter your withdrawal amount, and input your 2FA code (after you complete the bank account verification).
4b. The system will generate a withdrawal record of which amount will be transferred to your bank account.
5. There will be a pop-up window informing you to receive the withdrawal confirmation email. (This step is required only when it is the first withdrawal to the selected bank account.)
*Your withdrawal confirmation link will expire within 24 hours. If you wish to continue, please create a new withdrawal request and confirm it by clicking the link sent to you via email within 24 hours.
The withdrawals will be paid according to the details below.
THB Withdrawal to Kasikorn Bank
- Withdrawal orders will be processed within 24 hours if the amount is less than 2,000,000 THB. **
- Withdrawal orders will be processed within 24 hours if the amount is over 2,000,000 THB. ** ’ ***
- The maximum withdrawal is 5,000,000 THB at a time.
THB Withdrawal to Other banks
- Withdrawal orders will be processed within 24 hours if the amount is less than 2,000,000 THB. **
- The maximum withdrawal is 2,000,000 THB at a time.
**Remarks:
** If there are some problems with the payment gateway that cause delays in the THB deposit or withdrawal, we will post announcements on the company's channels regarding the back-in-service time.
*** If you make a THB withdrawal of more than 2,000,000 THB after 6:00 PM (GMT+7), your THB amount will be credited to your bank account no later than 10:00 AM the following day.
**** Should there be any unexpected issues from the payment gateway side, your deposit or withdrawal transactions might be affected. Bitkub will make an announcement on this concern on our official channels.
- Due to the banks' daily system maintenance, you will not be able to make any deposits through QR code and any withdrawals from 11:30 PM to 12:10 AM (GMT+7).
- If you have already installed a 2FA authenticator, the system will prompt you to enter a 2FA password each time you withdraw. If you do not install a 2FA authenticator, however, the system will not require a 2FA password.
- There might be some fees that occur from the banks, based on each bank's policy and rate.
For questions and inquiries, please feel free to contact us.
Bitkub Exchange
Website: www.bitkub.com
Contact us: Bitkub Support
Telephone: +66 2-032-9555
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