How to deposit THB
You will need to verify your bank account before you can make a deposit.
1. Log in to your bitkub account.
2. Go to "Wallet".
3. Click on "Deposit"
4. Select the bank and enter the deposit amount.
5a. We will generate the deposit record which amount you need transfer to our bank account.
5b. You must transfer the exact amount we specify.
6. Upload your deposit proof, and it will be processed within 24 hours.
In case your deposit submission is rejected, please carefully check if the deposit submission is correctly filled and the proof uploaded by the requirements below.
The uploaded documents must follow the requirements below:
- You must upload your proof of deposit.
- Your uploaded documents must be in one of our supported formats.
- Your proof of deposit must match with your verified bank account information (deposit amount, account name, and account number).
- All your uploaded documents must be clear and readable in high resolution.
How to deposit Coins
1. Log in to your bitkub account.
2. Go to "Crypto funds".
3. Select the coin to deposit and click "Deposit" button on the right side.
4a. A coin address will be generated and linked automatically to your account.
4b. Please be advised to transfer the same type of coin to each specific address.
5. Transfer any amount from your external wallet to ours.
6. We will credit the transferred amount to your account after 3 confirmations from the blockchain.
In case there are any problems or concerns,
Please seek assistance by any means below.
Email: support@bitkub.com
Tel: +66 2-032-9555
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