This problem may occur due to the following reasons:
- You may have entered the wrong email address.
- The emails that were coming from Bitkub go directly to your SPAM/JUNK Mail.
- Your email service provider may have set Bitkub email in a lower priority queue.
*** Kindly put no-reply@bitkub.com as part of your Whitelist in your email settings.
Once you are done, Bitkub email will never be sent to the spam/junk folder again. You will receive our email as a priority without any exceptions.
For questions and inquiries, please feel free to contact us.
BITKUB ONLINE Co., Ltd.
Website: www.bitkub.com
Contact us: Bitkub Support
Telephone: +66 2-032-9555
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