This problem may occur due to the following reasons:
- You may have entered a wrong email address.
- We responded but our email is in your spam/junk folder. Please check.
- Your email service provider may have set Bitkub email in a lower priority queue.
Kindly put firstname.lastname@example.org as part of your Whitelist in your email settings.
Once you are done, Bitkub email will never be sent to the spam/junk folder again. You will receive our email as a priority without any exceptions.
In case there are any problems or concerns,
Please seek assistance by any means below.
Tel: +66 2-032-9555