Enabling 2FA authentication provides the 2nd step of security to your account before you log in, change password, trade, and withdraw. This prevents unauthorized access from other users who have your login password.
Google Authenticator provides a six-digit one-time password which resets every 30 seconds using Time-based One-Time Password algorithm (TOTP) and HMAC-based One-Time Password algorithm (HOTP).
How it works: Log in and go into your "Account Settings" then select "Security" tab.
After this, click the edit button (pencil icon) on the right-hand side of 2-STEP AUTHENTICATION.
You will see a QR code which can be used with Google Authenticator app. If you are unable to scan the QR code, please enter the below key manually into the app.
*Remember* You are strongly advised to back up or print the given QR code and store it in a safe place. If you lose your phone, you can recover your account's access with it.
To enable your 2FA, please follow the steps below on your available operating system.
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Android
*Remember* You are strongly advised to back up/print the given QR code and store it in a safe place. If you lose your phone, you can recover your account's access with it. |
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iOS
*Remember* You are strongly advised to back up/print the given QR code and store it in a safe place. If you lose your phone, you can recover your account's access with it. |
In case there are any problems or concerns,
Please seek assistance by any means below.
Email: support@bitkub.com
Tel: +66 2-032-9555
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