1. Login to Bitkub.com
2. Visit "ACCOUNT VERIFICATION" and click "VERIFY NOW"
3. Click "BEGIN VERIFICATION"
4. Account Verification page. There will be 2 information to choose from: Thai citizen and Foreign citizen.
- Identification for Thai citizen
- Choose "Thai citizen"
Fill out the following information.
A. Enter your name and surname in English as shown on your ID card.
B. Enter your name and surname in Thai as shown on your ID card.
C. Select your gender.
D. Select marital status.
E. Select your Mobile Phone No.
F. Select your date of birth as shown on your ID card
G. Select your range of income (Monthly).
H. Select your nationality as shown on your ID card.
I. Select your occupation.
-In the case of Employee, Business Owner, Civil Servant, State Enterprise Officer, Cleaning Personnel, Politician, farmer, fisherman do not specify more details.
J. Enter your registered address as shown on your ID card.
K. Enter your contact address.
- If your contact address is the same as your address shown on the ID card, you can mark a checkbox here.
L. Enter your Company's name.
M. Enter your company address.
-In the case of Freelance, Student, Independent Investor, Housewife, Retired, Unemployed do not specify the work address
5. Click "Next" once completed.
6. You will be redirected to the next verification page where you need to upload images on the list below.
- The front side of your ID card image.
- The back side of your ID card image.
- Picture of yourself holding your ID card and a paper with "Bitkub.com", the current date, and your signature is written on it.
7. Upload picture files.
A. Upload the front side of your ID card image.
B. Enter ID card details as shown on the front of your ID card.
C. Upload the back side of your ID card image.
D. Enter laser number as shown on the back of your ID card. **Important** Laser number has only 2 English alphabets in the front and the rest is number. Example ME9 1111111 11
E. Upload your selfie photo holding your ID card and a paper with "Bitkub.com", the current date, and your signature is written on it.
***Your document's photo must be in high quality and entirely visible and the size must not be more than 5 MB in the JPG, PNG, or GIF image file only.
8. Once all upload tubes show 100 %, click "Next".
9. Please complete the SUITABILITY TEST ** You can select more than 2 answers in some question**, then click "Next".
10. Please read and understand about FATCA then mark the checkbox once you have read and accepted the terms.
11. Click "Finish" to complete the verification process.
You will see the pop-up message says "Congrats". Please wait for our team to verify your information within 15-60 minutes.
*** Note: This process may take up to 24 hours if we receive a high amount of the submission.
In case there are any problems or concerns,
Please seek assistance by any means below.
Tel: +66 2-032-9555