Account Security: Forgot your password?

1. On Bitkub.com login page, click Forgot Password.

2. Fill in your email address.

3. You will receive a message to reset your password in your Email Address. (please check all your junk/spam box).

4. Click on the link in the message and fill in your new password.

*NOTE* Password must meet the following requirements:
              Your password needs to contain at least 8 characters
              Your password needs to contain at least one uppercase letter (A-Z)
              Your password needs to contain at least one lower case letter (a-z)
              Your password needs to contain at least one number (0-9)
              Your password needs to contain at least one special character (!@#$%^*-_+=)

*** If you lose access to both your Bitkub account and your email account, please contact support@bitkub.com. We will require certain documents to verify that you are the owner of the Bitkub account. Please click here see the guide on how to create a strong password to strengthen your security.

For questions and inquiries, please feel free to contact us.
BITKUB ONLINE Co., Ltd.
Email: support@bitkub.com
Telephone: +66 2-032-9555