Account Security: Forgot your password?

1. On the Bitkub.com login page, click Forgot Password.

2. Fill in your email address.

3. You will receive a message to reset your password in your Email Address. (please check all your junk/spam box).

4. Click on the link in the message and fill in your new password.

*NOTE* Password must meet the following requirements:
              Your password needs to contain at least 8 characters
              Your password needs to contain at least one uppercase letter (A-Z)
              Your password needs to contain at least one lower case letter (a-z)
              Your password needs to contain at least one number (0-9)
              Your password needs to contain at least one special character (!@#$%^*-_+=)

*** If you lose access to both your Bitkub account and your email account, please contact Bitkub Support. We will require certain documents to verify that you are the owner of the Bitkub account. Please click here to see the guide on how to create a strong password to strengthen your security.

For questions and inquiries, please feel free to contact us.
BITKUB ONLINE Co., Ltd.
Website: www.bitkub.com 
Contact us: Bitkub Support
Telephone: +66 2-032-9555