Bitkub Exchange will suspend the deposit and withdrawal of XRP (XRP) and the withdrawal of Sologenic (SOLO) temporarily for improving the related systems according to our system enhancement plan in order to provide better services for customers.
During the processing period, you can still access all other services as usual, and the aforementioned temporary suspension will not affect your assets in any way.
The Company would like to assure you that your assets are stored securely in accordance with the strict digital asset storage policy, and the storage of our customers complies with all related laws and regulations.
Issue Suspension of XRP Deposit-Withdrawal, and SOLO Withdrawal (Temporary) for System Improvement
Date 16 November 2022
From 03:00 PM (GMT+7)
To 04:00 PM (GMT+7)
Total processing time 1 hour*
* In case the process will differ from the aforementioned details, we will make another announcement immediately to keep you informed.
We apologize if you face any inconvenience during this period and thank you for your trust in Bitkub Exchange.