To enhance the system performance per our regular development plan, Bitkub Exchange will perform a scheduled improvement on the user login system on the Bitkub website; some services will be affected according to the following details and schedule.
At 12:30 AM (GMT+7) on 30 January 2025, all accounts that are logged in on our website will be logged out automatically once the system improvement begins. However, users can log back in again to the website afterward.
Between 12:30 AM - 01:00 AM on 30 January 2025:
There will be a short period (around 1-2 minutes) when users cannot log in to https://www.bitkub.com/en/login temporarily.
Account verification (KYC) on the Bitkub application will be temporarily unavailable.
Once the system improvement is completed, we will announce it immediately to keep our users updated.
For a smoother and better experience, you may consider accessing your account and our services on the Bitkub application before and during the system improvement as per this announcement.
Please be assured that the aforementioned system improvement will not affect your assets which are stored securely following the strict digital asset storage policy and the storage of our customers’ assets complies with all related laws and regulations.
Schedule
Issue Scheduled Improvement of User Login System on Bitkub Website
Date 30 January 2025
From 12:30 AM (GMT+7)
To 02:00 AM (GMT+7)
Total processing time 1 hour 30 minutes*
* If the process differs from the aforementioned details, we will make another announcement immediately to keep you informed.
We apologize for the inconvenience and thank you for your continued support for Bitkub Exchange.
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