Notice: Temporary Delay on Crypto Deposits and Withdrawals, and Bitkub Support System

Modified on Fri, 08 Mar 2024 at 10:35 AM

Bitkub Exchange would like to inform you that crypto deposits and withdrawals are experiencing some delays. The Company and our directors have acknowledged and are currently fixing the issue. Consequently, there is a high volume of inquiries, causing Bitkub Support to experience some temporary delays; however, you can still access our services as usual. Please rest assured that we are trying our best to respond to inquiries from all channels.

The Company would like to assure you that your assets are not affected in any way and are kept securely per the digital asset policies, and the storage of our customers' assets complies with all related laws and regulations. Please trust and rest assured that the Company and all Bitkub agents have operated the business with great determination to strictly and entirely comply with the laws, corporate governance principles, and business ethics, with the benefits of the customers as a priority.

We sincerely apologize for the inconvenience and thank you for your understanding.

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